An expert suggests that the 'revolving door' of staff around Prince Harry and Meghan Markle indicates a problem.
After three months, Josh Kettler, the chief of staff to the Duke of Sussex, resigned from his position.
After three months, Prince Harry's chief of staff departed from his job, sparking curiosity about what is going on within the Sussex household.
Josh Kettler began working a week before Harry and Meghan Markle's official visit to Nigeria in May. People magazine reported that Kettler was hired on a trial basis, and the decision to part ways was mutual, with "both sides agreeing it wasn’t the right fit."
"Eighteen staff members have left Harry and Meghan's team, according to British broadcaster and photographer Helena Chard, who told Planet Chronicle Digital."
Chard stated that although bringing new staff to a team can stimulate idea generation, the unusually high staff turnover rate indicates a problem.
The Duke and Duchess of Sussex's representative did not promptly respond to Planet Chronicle Digital's inquiry for a comment.
Kettler's departure from People magazine was announced less than two weeks after Francia Márquez, Colombia's vice president, revealed that the couple would visit the country.
Cognixion's former chief of staff and head of strategic partnerships, Kettler, is now based in Santa Barbara, California.
"Despite their previous successes working for demanding bosses in high-performing companies, Chard believes that Harry and Meghan are difficult customers who make it challenging for their staff to excel in their roles."
"A revolving door of staff seems to be the norm for Harry and Meghan. Eighteen members of their staff have departed their team." — Helena Chard, British broadcaster and photographer
All members of the working royal family, including the Prince and Princess of Wales, maintain positive relationships, trust, and communication with their staff," Chard observed. "As a result, they experience low staff turnover and operate with great efficiency and focus. This, in turn, influences the support and work ethic of their employees.
"Harry and Meghan appear to be aimless vessels. They lack a clear course, frequently embrace various concepts, believe they are experts on all of them, and then swiftly shift to another topic."
According to Christopher Andersen, author of "The King," Josh Kettler's departure from the palace after three months is in stark contrast to most top palace-based royal staffers who typically stay for years or even decades.
"According to Andersen, there is a well-established infrastructure in place for their work. However, working for Harry and Meghan is a completely different experience. The personalities involved are very strong, and it may take some time for them to find the right person for the job, which is very demanding."
Since the Sussexes moved to California in 2020, nine out of the 18 staff members who left the organization have resigned.
According to Valentine Low's 2023 book "Courtiers," the Sussex Survivors Club was formed by the palace staff who left the couple before their royal exit.
In her 2021 interview with Oprah Winfrey, Meghan stated that she did not receive support from palace staff after marrying Prince Harry in 2018. Low revealed that many palace staff members wanted to assist the duchess but felt that their efforts were part of a deliberate strategy to leave royal life.
According to Low, a former staff member asserted that Meghan aimed to portray herself as being "rejected" by the palace. Meanwhile, others claimed that the mother of two was seeking to depart the palace in order to return to the U.S. and secure financial opportunities.
The duchess saw Meghan and Harry as "bureaucratic," and a source claimed that Harry, 39, used to send them "horrible" and "rude" emails.
"The "Duchess Difficult" nickname emerged in December 2018 when the revolving door of Sussexes' employees was made public, and Meghan Markle was accused of being a challenging employer, as revealed by Kinsey Schofield on the "To Di For Daily" podcast."
"The revelation that Meghan was accused of bullying two palace aides out of Kensington Palace did not aid her cause, as it was exposed through private emails from former employee Jason Knauf, which eventually reached Prince William's inbox, resulting in an argument between the two princes, according to Harry's book, 'Spare.'"
"In my view, the high turnover of Sussex employees is a clear indication of ineffective leadership, lack of support, and poor communication," Schofield stated. "According to Valentine Low's initial bully investigation, Sussex employees struggle with work-life balance. Meghan was reportedly calling, texting, and emailing employees from sunup to sundown and demanded an immediate response. If Harry and Meghan expect excessive hours or place unrealistic demands on employees, it is likely to lead to burnout and cause people to exit."
Nearly 20 years as a Buckingham Palace staffer, Samantha Cohen, who spoke to the Australian newspaper the Herald Sun earlier this year, confirmed she was questioned during an investigation into claims of bullying made against the Duchess of Sussex. Cohen left in 2019.
The palace was unable to find a replacement aide for the Duke and Duchess of Sussex due to high staff turnover, as revealed by Cohen without directly speaking about the investigation.
"I was supposed to stay for six months but ended up staying for 18. We couldn't find a replacement for me, and when we did, we took them on a tour to Africa with Harry and Meghan to show them the ropes, but they quit while in Africa," she said.
At the time, Meghan, 43, did not respond to Planet Chronicle Digital's request for comment.
In March 2021, Buckingham Palace initiated an investigation following allegations that Meghan had dismissed two personal assistants and that staff members had experienced humiliation on multiple occasions while working with her at Kensington Palace.
The Times of London published the claims days before the Duke and Duchess of Sussex's televised interview with Winfrey.
Palace sources claim in an explosive new book that Meghan Markle and Prince Harry behaved like a pair of teenagers while together.
At the time, a spokesperson for Meghan denied the bullying allegations, stating that they were just the "latest attack on her character."
"Royal experts suggest that good employers retain loyal staff, as the royal family has done for many years and generations. However, the Sussexes have lost 18 key personnel since marrying in 2018, with nine leaving since moving to California in 2020."
"According to Fordwich, Mr. Kettler's departure is not related to the upcoming Colombia trip. His short tenure is another indication that accomplished professionals are not loyal to Harry and Meghan. Many professionals have left, making it difficult to view the situation as anything other than a terrible working environment."
Buckingham Palace revealed in June 2023 that they had examined their handling of allegations of bullying against Meghan.
Palace officials stated that the independent review's details were not being released to maintain the confidentiality of those involved. After the review, officials announced that the palace's human resources policy had been updated, but they declined to disclose the specific changes.
One source previously claimed to Planet Chronicle Digital that working with the Sussexes was "like working for a couple of teenagers."
"Low stated that Meghan and Harry were "kind of stubborn, difficult, uncontrollable, and incredibly willful." He pointed out their use of private jets as an example of their behavior."
"During the summer of 2019, despite being advised against it, they took several jets in a short period of time, disregarding the negative impact on the environment. This led to criticism from the media, particularly towards Harry. Despite their difficult nature, they were challenging to manage."
Another palace insider claimed to Low that Meghan believed she would become the Beyonce of the U.K. after marrying Harry.
Low stated that they believed the individuals felt she desired fame and admiration.
A representative from Buckingham Palace typically does not respond to comments regarding such literature.
This report was contributed to by Christina Dugan Ramirez, Stephanie Giang-Paunon, Brie Stimson of Planet Chronicle Digital, and The Associated Press.
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